The Digi-Sahaya Programme is a community-oriented digital support initiative aimed at helping individuals, especially those from rural and underserved backgrounds, access essential online and government services with ease. The programme focuses on bridging the digital divide by providing guided assistance to those who may lack the resources, skills, or time to navigate digital platforms independently.

Through this initiative, support is offered for services such as online applications, form submissions, access to welfare schemes, and basic digital facilitation. The programme is designed to be accessible and user-friendly, ensuring that beneficiaries—particularly daily wage workers and digitally excluded individuals—can avail services without disrupting their livelihoods.

Digi-Sahaya operates on principles of transparency, ethical service delivery, and data confidentiality. Any applicable charges are limited to nominal cost recovery, ensuring affordability while maintaining sustainability. The programme aims to promote digital inclusion, improve service accessibility, and empower individuals to confidently engage with essential digital systems.